Privacy Policy

Introduction

At Track & Field, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal data, in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

What Information We Collect

We collect personal data when you contact us directly via email, social media, or phone. This may include:

  • Contact details: Name, phone number, email address, and postal address.
  • Payment information: Billing details and payment methods.
  • Communication history: Records of emails, calls, or messages between you and Track & Field.
  • Website usage: Data about your visits to our website, such as IP address, browser type, and pages visited.
  • Any other personal details you provide during your communication.

How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Process memberships and bookings
  • Provide updates on your membership or services
  • Improve our services and website

We will never use your personal information for marketing purposes unless you explicitly consent to it.

How We Protect Your Information

We take all necessary precautions to ensure your data is securely stored and protected from unauthorised access, alteration, or destruction. Your personal information will only be retained for as long as necessary to fulfil the purpose it was collected for.

Sharing Your Information

We will never sell, rent, or trade your personal data to third parties. However, if required by law, we may share information with authorities as part of a legal process.

Your Rights Under GDPR

Under the GDPR, you have the following rights concerning your personal data:

  • The right to access: You can request a copy of the personal data we hold about you.
  • The right to rectification: You can request updates or corrections to your data if it’s inaccurate or incomplete.
  • The right to erasure: You can request the deletion of your personal data.
  • The right to restrict processing: You can ask us to limit the way we use your data.
  • The right to object: You can object to our use of your data for certain purposes.
  • The right to data portability: You can request to receive your data in a structured format to transfer to another service.

To exercise any of these rights, please contact us directly via email or phone.

Social Media and Emails

When you interact with us on social media or through email, please be aware that those platforms may have their own privacy policies. We do not control these policies, so we recommend reviewing them for more information on how they handle your data.

Phone Calls

When you call us, we may collect your contact details to respond to your query or process your request. We will only use this information for that purpose.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on our website.

If you have any questions or concerns about how we handle your personal data, please don’t hesitate to contact us.